To support our UX & Design Team in Stäfa, Switzerland we’re looking for:

User Experience Research Freelancer / Contractor

We are looking for an experienced User Researcher to contribute to the wonderful world of hearing and health! You will join a diverse design team to support exploration, concept development and evaluation of professional hearing health care products and services.

Your tasks

  • Collaborate with designers and researchers to plan and execute global quantitative and qualitative research studies
  • Plan, execute and analyze UX evaluations such as usability-tests, UX walkthroughs or expert reviews with the goal to improve the User Experience
  • Analyze and report outcome of studies, present results to stakeholders
  • Analyze UX and user requirements and develop user scenarios, storyboards, Persona, requirements matrices
  • Derive meaningful insights for an excellent User Experience over the whole customer journey and collaborate with UX Designers to find optimal solutions
  • Document results according to our UCD process

Your profile

  • University degree in Human Computer Interaction, Psychology, Anthropology, Design (e.g., interaction, product, industrial), or a related field or equivalent practical experience.
  • Minimum of 5 years of relevant work experience as user experience researcher and practical knowledge of designing and running user studies. Experience in Healthcare, Life Sciences or Consumer Electronics/Goods industry is an asset
  • Experienced in data analysis
  • Experience in running global scale user research
  • Results-oriented team player with good presentation skills
  • Fluent in English and German, other languages are an asset

 We’re looking forward to receive your application including portfolio on LinkedIn.